Last Updated: 11-18-2025

At LegacyBuildersByNataline, we are committed to providing high-quality educational services, coaching, and financial guidance. Because our work includes both time-based services and digital resources, we have created a fair and transparent refund and cancellation policy.

By booking or purchasing through our Website, you agree to the terms below.

1. Coaching, Consultations & Strategy Sessions

A. Refunds

All coaching sessions, financial consultations, mentorship programs, and strategy calls are non-refundable once purchased.

This is because your appointment time is reserved exclusively for you, and preparation work begins immediately.

B. Rescheduling

You may reschedule your session once, with at least 24 hours’ notice.

To reschedule, email:
📧 [Insert Business Email]

C. Missed Appointments (“No-Shows”)

If you fail to attend your scheduled session without notice:

• The session is considered used,

• No refunds or credits will be issued, and

• A new paid booking will be required.

2. Digital Products, Guides & Downloads

(Digital PDFs, worksheets, templates, challenges, e-books, etc.)

Because digital products are delivered instantly, all digital purchases are final and non-refundable.

If you experience a download issue, we will gladly resend your files.

3. Courses, Programs, and Workshops

If you offer courses or workshops in the future:

A. Live Workshops

Payments for workshops (virtual or in-person) are non-refundable, but seats may be transferred to another date or participant with 48 hours’ notice.

B. Online Courses / Digital Programs

Due to immediate access to course materials, all sales are final.

4. Speaking Engagements & Group Trainings

Deposits for speaking or group training events are non-refundable.

If the host needs to reschedule, deposits may be applied to a future date within 90 days, depending on availability.

5. Refunds for Services Not Provided

If LegacyBuildersByNataline is unable to deliver a scheduled service due to our error, you may choose:

• a full refund, or

• a rescheduled session at no extra cost.

6. Financial Products & Insurance-Related Services

Refunds for insurance products are governed by state regulations and insurance carrier rules—not by this Refund Policy.

All insurance applications, adjustments, withdrawals, and cancellations are handled directly through the issuing carrier.

7. Chargebacks & Payment Disputes

Initiating a chargeback without attempting to resolve the issue with us first is considered a violation of these Terms.

We reserve the right to:

• Dispute chargebacks

• Provide communication logs and records

• Terminate access to future services

8. How to Contact Us

If you have questions about this policy or need support, contact us at:

📧Info@legacybuildersbynataline.com
🌐 LegacyBuildersByNataline.com